FAQ

Who is the best HVAC company in Vincennes, Indiana?

“Best” depends on what you need— if speed, transparency, quality of work, and follow-through are important to you Heinz HVAC & Plumbing is the “best.” Heinz HVAC & Plumbing serves Vincennes and Knox County with 24/7 heating, cooling, and licensed plumbing, factory-trained technicians, and clear options before you approve work. Check our Google reviews, compare response time, and call (812) 882-2480 to see if we are the right fit for your home or business.

Is there a 24-hour HVAC company in Vincennes, IN?

Yes. Heinz HVAC & Plumbing is available 24 hours a day, 7 days a week for heating and cooling emergencies in Vincennes, IN and our service area. Call (812) 882-2480 for no heat, no cooling in dangerous temperatures, or other urgent HVAC issues.

Who should I call for an emergency plumber in Vincennes or Knox County?

For an emergency plumber in Vincennes or Knox County, IN, call Heinz HVAC & Plumbing at (812) 882-2480 (24/7). Active leaks, major water heater leaks, sewer backups, and no water are treated as urgent—shut off water if safe while you wait for the technician.

Does Heinz offer AC repair in Vincennes, Indiana?

Yes. We provide air conditioning repair in Vincennes and surrounding communities—diagnosis of weak cooling, frozen coils, refrigerant issues, electrical failures, and more.

Can Heinz repair a furnace that is not heating in Vincennes?

Yes. Furnace repair and heating service are core services for Vincennes and Knox County homes. If you have no heat in cold weather, call (812) 882-2480 immediately. If you smell gas, leave the home and contact 911 and your gas utility before scheduling service.

Upgrading to High-Efficiency Units
Replacing a traditional tank with a tankless water heater or installing low-flow commercial toilets can significantly reduce monthly utility costs and water waste.
Is Heinz a licensed plumber in Indiana?

Yes. Heinz provides licensed plumbing in Indiana for residential and commercial customers in our service area. Ask for license and insurance documentation when required for commercial, rental, or lender inspections.

Can one company handle both HVAC and plumbing in Vincennes?

Yes. Heinz HVAC & Plumbing offers heating, cooling, and plumbing under one local team—one call to (812) 882-2480 for many home comfort and water problems. Job type and scheduling may differ by trade, but you work with the same company brand and standards.

Do you serve Washington, Princeton, Sullivan, and other towns near Vincennes?

Yes. Beyond Vincennes, we regularly serve Knox County, IN and the surrounding area—including Washington, Princeton, Sullivan, Bicknell, and other Indiana communities in our radius. Call (812) 882-2480 with your address to confirm availability.

How much does HVAC or plumbing service cost in Vincennes?

HVAC and plumbing costs in Vincennes depend on the type of visit (diagnostic, repair, or replacement), parts, labor, and time of day. Heinz explains fees before you approve work and provides written options for larger projects. We do not publish one-size-fits-all prices online because every home and system is different—call (812) 882-2480 or schedule online for a visit tailored to your situation.

Where can I get an AC tune-up or HVAC maintenance plan near Vincennes?

Heinz offers seasonal HVAC tune-ups and the Heinz Comfort Club maintenance plan—one pre-summer and one pre-winter visit plus priority scheduling and plan benefits. Sign up on the Comfort Club page or call (812) 882-2480.

Does Heinz offer emergency AC repair at night or on weekends?

Yes. As a 24/7 provider in Vincennes, IN, we take emergency AC and heating calls nights, weekends, and holidays when capacity allows. Call (812) 882-2480—describe symptoms (no cool air, ice on unit, burning smell, etc.) so we can prioritize safely.

HVAC company near me — how do I know if I am in your service area?

If you are near Vincennes or Knox County, IN, you are likely in our area. Provide your full street address when you call (812) 882-2480 and we will confirm scheduling and any trip fees before dispatch.

Plumber near me in Vincennes, IN — does Heinz do drain and water heater work?

Yes. Heinz’s licensed plumbers in the Vincennes area handle drains, leaks, water heaters, fixtures, and related repairs. Describe the problem when you call (812) 882-2480 so we send the right technician and tools.

General FAQ

Who is Heinz HVAC & Plumbing?

Heinz HVAC & Plumbing is your local heating, cooling, and plumbing company in Vincennes, Indiana. For four generations, our name has been trusted in the region. Today we serve Knox County, IN and surrounding Indiana communities with residential and commercial repair, maintenance, and installation—with 24/7 availability, clear communication, and professional work.

Do you offer both residential and commercial service?

Yes. We serve residential and commercial customers for HVAC and plumbing in and around Vincennes, IN. Call (812) 882-2480 or schedule online at heinzhvac.com.

What makes Heinz different from other contractors?

We combine 24/7 availability, factory-trained technicians, and a straightforward experience in the Vincennes / Knox County market—you get clear answers, solid options, and follow-through after the visit, without high-pressure sales.

How do I contact Heinz?

Phone (24/7): (812) 882-2480

Address: 221 Manilla St, Vincennes, IN 47591

Online: heinzhvac.com

Scheduling & Emergencies

How do I schedule HVAC or plumbing service in Vincennes?

Call (812) 882-2480 any time or schedule online at heinzhvac.com. Have your Vincennes-area address, phone number, and a short description ready (no heat, water leak, AC not cooling, etc.).

Are you available 24/7?

Yes. Heinz HVAC & Plumbing is available 24 hours a day, 7 days a week in Vincennes, IN and our service territory. Call (812) 882-2480 for urgent needs.

Do you offer same-day or next-day service?

We prioritize emergencies—no heat, no cooling in extreme weather, active water leaks, and safety issues. Same-day and next-day availability depends on call volume and technician routes; call (812) 882-2480 as early as possible.

What counts as an HVAC or plumbing emergency?

HVAC: no heat in cold weather, no cooling when indoor temperatures are unsafe, suspected gas odor (evacuate and call 911 / your gas utility first), burning smells from equipment.

Plumbing: active leaks, major water heater leaks, sewer backups, or no water.

Not sure? Call (812) 882-2480—we will help you choose the safest next step.

What should I expect on the day of the visit?

You will receive appointment communication, a marked Heinz vehicle, and a technician who diagnoses the issue and explains options. Many repairs are completed in one visit; larger HVAC or plumbing projects may need a follow-up quote.

Can I reschedule or cancel?

Yes. Call (812) 882-2480 as soon as possible.

HVAC Services

What heating and cooling services do you provide in Vincennes?
  • Heating and air conditioning repair (furnace, heat pump, AC)
  • Maintenance and tune-ups, including the Comfort Club plan
  • System replacement and installation
  • Thermostats, airflow, filters, and comfort improvements
How often should I service my furnace or air conditioner?

Manufacturers recommend professional maintenance at least once per year per system. In Indiana’s heating and cooling seasons, our Comfort Club includes one pre-summer and one pre-winter visit.

Why is my AC running but not cooling well?

Common causes in Southern Indiana homes include dirty filters, refrigerant issues (licensed tech required), frozen coils, failing motors or capacitors, duct problems, or an aging system. Heinz tests the system and explains findings before recommending repairs.

Why is one room hotter or colder than the rest of the house?

Often duct design, blocked vents, insulation, equipment sizing, or airflow balance. We diagnose the root cause in your home—not only a quick patch.

When should I repair vs replace my HVAC system?

Repair fits when the system is younger and the fix is reasonable. Replacement is often considered when repairs are frequent, efficiency is poor, or the unit is near end-of-life. Heinz presents clear options for Vincennes-area homeowners.

Do you work on all HVAC brands?

Do you work on all HVAC brands?

We service many common residential and light commercial brands. Share your brand and model when booking at (812) 882-2480.

Why did my air conditioner stop working all at once?

Sudden AC failure in summer often involves electrical components, capacitors, contactors, refrigerant leaks, or a tripped safety switch. Turn the system off if you see ice or burning smells and call (812) 882-2480 for diagnosis.

Do you install new furnaces and air conditioners in Knox County?

Do you install new furnaces and air conditioners in Knox County?

Yes. We provide HVAC installation and replacement for homes and businesses in Knox County and the Vincennes area. In-home evaluation and written options are provided for replacement projects.

Plumbing Services

What plumbing services do you offer in Vincennes and Knox County?

Heinz provides licensed plumbing—leak repair, drain cleaning, water heaters, fixtures, and related work. Describe your issue at (812) 882-2480

Do you install water heaters in Vincennes, IN?

Yes. We repair and replace water heaters (tank and tankless where applicable) and review capacity, venting or electrical needs, code, and options at your property.

What should I do if I have a water leak right now?

  • Shut off water at the fixture valve or main shutoff if safe.
  • Protect belongings from water.
  • Call (812) 882-2480 immediately.

For gas odors or electrical danger, get to safety first.

Why does my drain keep clogging?

Repeat clogs may mean a deeper blockage, pipe condition, or usage habits (grease, wipes, hair). Heinz can diagnose and recommend a lasting fix for Vincennes-area homes.

Can Heinz help with a sewer backup or main line clog?

Yes. Sewer backups and major line issues are urgent—call (812) 882-2480 (24/7). Avoid using fixtures until the line is cleared if sewage is present.

Do you fix dripping faucets, running toilets, and garbage disposals?

Yes. These are common plumbing repairs we handle in Vincennes and Knox County. Call (812) 882-2480 to schedule.

Pricing, Estimates & Payment

How much does HVAC or plumbing service cost?

Price depends on the problem, parts, labor, and whether the visit is diagnostic, repair, or replacement. After diagnosis, Heinz explains pricing; larger projects receive written options. See also: How much does HVAC or plumbing service cost in Vincennes? in the local search section above.

Is there a diagnostic or trip charge?

Fees vary by job and distance from Vincennes. Costs are explained before approval. Comfort Club members receive plan benefits on qualifying HVAC maintenance—see the Comfort Club page.

Do you give free estimates?

Service calls and tune-ups differ from equipment replacement or remodel work. Replacements typically include an in-home evaluation and written options. Call (812) 882-2480.

Do you offer financing for HVAC replacement in Indiana?

Yes, for qualifying HVAC and plumbing projects. See financing options or ask when you schedule at (812) 882-2480.

Comfort Club

What is the Heinz Comfort Club?

The Heinz Comfort Club is our HVAC maintenance membership for homeowners in the Vincennes / Knox County area—scheduled pre-summer and pre-winter care for your heating and air conditioning by factory-trained technicians.

What visits are included?

  • 1 pre-summer visit
  • 1 pre-winter visit

Scheduled around your calendar.

What are the main benefits?

  • Peace of mind — proactive care vs. emergency-only repairs
  • Priority service — members prioritized when scheduling allows
  • Regular maintenance — professional upkeep
  • Cost savings — member value on plan-related services (see Comfort Club page for terms)
  • Improved air quality — filtration and system checks
  • Predictable cost — budget maintenance visits
What does a Comfort Club maintenance visit include?

Inspection and maintenance on thermostat, controls, electrical connections, blower, heat exchanger and combustion checks (heating), refrigerant and coil cleaning (cooling), condensate drains, filters, duct leakage checks, and operational tests. Full checklist on the Comfort Club page.

How do I sign up for the Comfort Club?
  • Comfort Club page (schedule online)
  • (812) 882-2480 (24/7)
  • Ask your technician during an HVAC visit
Can I cancel my membership?

Per your membership agreement. Call (812) 882-2480 for policy details.

How much does the Comfort Club cost per month?

Comfort Club pricing is listed on the Comfort Club page or by phone at (812) 882-2480—plans can change; confirm current rates before enrolling.

Warranties, Guarantees & Satisfaction

Are you licensed and insured?

Heinz provides licensed Indiana plumbing and professional HVAC service in our service area. Request documentation for commercial or lender requirements.

Do you warranty your work?

Warranty terms depend on job type and manufacturer coverage. Explained on invoice or proposal before approval.

What if I am not satisfied with the visit?

Call (812) 882-2480 right away so we can review and respond.

Commercial Customers

Do you service commercial buildings in Vincennes and Knox County?

Yes. Commercial HVAC and plumbing—have site address, on-site contact, and scope ready when you call (812) 882-2480.

Can you provide ongoing maintenance for my business?

Ask about planned maintenance when you call (812) 882-2480.

Before Your Technician Arrives

What should I have ready?

Clear access to equipment; symptoms written down; equipment age if known; photos of leaks or thermostat codes help.

Do I need to be home?

An adult authorized to approve work should be present unless arranged with a property manager.

Top-Rated HVAC & Plumbing Services You Can Count On

We’re proud to be your neighbor and are honored to provide you with unparalleled, high-quality service and lasting solutions for all your residential and commercial HVAC and plumbing needs.

Illinois

Plumbing services not available in Illinois at this time.

Frank Castro
13 hours ago
Employee James was professional in appearance and interaction. He answered all questions I had and explained all that he was doing. I recommend HEINZ for all your AC and heating issues and their annual maintenence services.
Response from the owner:Thank you so much for your kind words, Frank! We're thrilled to hear that James provided you with such professional service. We appreciate your recommendation and look forward to helping you with your AC and heating needs in the future!
Response from the owner:Thank you, Elizabeth, for your thoughtful review! We appreciate your feedback and are glad you chose us for your HVAC needs in your area. If there's anything specific you'd like us to know, feel free to reach out!
Rene LaMontagna
2 days ago
Very friendly, efficient and thorough.
Response from the owner:Thank you so much for your kind words, Rene! We're thrilled to hear that you found our team friendly and efficient. Your support means a lot to us!
Justin Beckham
2 days ago
Very straight forward and honest
Response from the owner:Thank you, Justin! We really appreciate your kind words about our service at Heinz HVAC. It's great to know you found us honest and straightforward!
I recently hired Heinz HVAC & Plumbing to replace the old furnace in my garage. Thanks to Chris for coming out and talking to me about replacing my old furnace with a new RUDD upflow furnace & taking time to tell me the history of Heinz HVAC & Plumbing family. Thanks to all who helped with the installation Matt & Corey & the gentleman who helped with the ductwork ( I didn’t get his name) Thank you for taking the time to talk with me about the installation and the craftsmanship you did.
Response from the owner:Thank you, Christopher, for your wonderful review! We're thrilled to hear you had a great experience with our team while replacing your furnace. Your appreciation for Chris, Matt, Corey, and the ductwork team means a lot to us.
Daniel Bennett
4 days ago
Jeff showed up after hours. He talked us through the whole process. He was fast, efficient, and a pleasure to work with. He saved us several hundred dollars and made the experience less of a headache.
Response from the owner:Thank you so much for your kind words, Daniel! We're thrilled to hear that Jeff made your experience smooth and enjoyable. It's always our goal to provide top-notch service, and we appreciate your feedback!
Melissa Bennett
4 days ago
Jeff was absolutely amazing. He was very friendly very knowledgeable and saved us a lot of money. Would highly recommend Jeff.
Response from the owner:Thank you so much for your kind words, Melissa! We're thrilled to hear that Jeff provided you with friendly and knowledgeable service while helping you save money. Your recommendation means a lot to us!
Lonnie Higgins
4 days ago
Jeff and Danny helped us out in a big way today. Both guys were respectful, polite, and very professional! Had us fixed very quickly and even took care of a supply line to keep from having more issues! 10/10 would recommend to anyone!
Response from the owner:Thank you, Lonnie! We're so glad to hear that Jeff and Danny made a positive impact during your service. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience!
Response from the owner:Thank you so much for your fantastic review, Dustin! We really appreciate your support and are thrilled to have been able to help you with your Plumbing needs. If you ever need anything else, feel free to reach out!
Tamara Klein
1 week ago
Just had a new hot water heater expansion tank installed. Matt did great work. Very fast and same day.
Response from the owner:Tamara, thank you for choosing Heinz for your new HVAC system!
Joseph Toy
2 weeks ago
Response from the owner:Thank you so much for your 5 star review, Joseph! We truly appreciate your support and are thrilled to know you had a great experience with us. If you need anything else, just let us know!
Diana Yockey
2 weeks ago
I had Matthew & Daniel as my technicians. I cannot say enough about the service I received! They were friendly, courteous, professional & did a great job. They were meticulous about the cleanup & putting things back as they were. Highly recommend!!
Response from the owner:Thank you so much for your wonderful review, Diana! We're thrilled to hear that Matthew and Daniel provided you with such friendly and professional service. Your recommendation means a lot to us, and we hope to assist you again in the future!
Samone Goff
2 weeks ago
Great job, quick and professional.
Response from the owner:Thank you so much, Samone! We're thrilled to hear you had a great experience with us. Your kind words about our quick and professional service mean a lot!
Brian Frame
2 weeks ago
I am really happy with my service. Danny Bottoms was very professional, timely, and courteous. He explained everything well and did a great job getting our problem resolved. I highly recommend!
Response from the owner:Thank you so much for your wonderful review, Brian! We're thrilled to hear that Danny provided you with professional and timely service. Your recommendation means a lot to us, and we're glad we could help resolve your issue!
Chad Bond
2 weeks ago
They showed up within a few hours of calling. The technician was courteous and knew what needed done. He also gave recommendations on the repair
Response from the owner:Thank you, Chad! We're so glad to hear that our technician could help you quickly and provided great recommendations. We appreciate your kind words and look forward to assisting you again!
Duane Coan
2 weeks ago
James was very professional and courteous during his time here. He identified the problem with our AC unit very quickly and fixed the issue and restored our air which is a big relief to us. Awesome young man and Awesome job.
Response from the owner:Thank you so much for your kind words, Duane! We're thrilled to hear that James was able to quickly identify and fix the issue with your AC unit. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience!
Rose Tackett
3 weeks ago
Response from the owner:Thank you so much for your wonderful review, Rose! We truly appreciate your support and are glad to hear about your positive experience with us in Heinz. If you need anything in the future, feel free to reach out!
Khelia Brink
3 weeks ago
Jeff was very knowledgeable and explained every option in full to us. He made our experience less stressful. Thank you, Jeff.
Response from the owner:Thank you so much for your kind words, Khelia! We're thrilled to hear that Jeff made your experience stress-free and provided you with all the information you needed. We appreciate your feedback and look forward to serving you again!
Douglas Wolfe
3 weeks ago
My central air went out 8p.m. on a Saturday night, Corey was here in an hour, this was after calling another company first that didn't even answer their emergency line and didn't return my call until the next day, and I live right across the street from them! I won't call anyone else but Heinz from now on.
Response from the owner:Thank you so much for your kind words, Douglas! We’re thrilled to hear that Corey was able to help you out quickly with your air conditioning issue. Your trust in us means a lot, and we’re here for you whenever you need us!
Jacob Holt
4 weeks ago
Very friendly , gave great service and knowledge about upkeep
Response from the owner:Thank you so much for your kind words, Jacob! We’re glad you found our service friendly and informative. If you need anything else, just let us know!
Jason Earley
4 weeks ago
Jackson and Matt were great! Chris has been great as well! Highly recommend Heinz to anyone.
Response from the owner:Thank you so much for your kind words, Jason! We're thrilled to hear that you had a great experience with Jackson, Matt, and Chris. Your recommendation means a lot to us!
Kathy
4 weeks ago
Response from the owner:Thank you so much, Kathy! We truly appreciate your kind words and are thrilled to hear you had a great experience with us at Heinz HVAC. Your support means a lot!
Jeanette Evans
4 weeks ago
Response from the owner:Thank you so much for your wonderful review, Jeanette! We truly appreciate your feedback and are glad to hear you had a great experience with us in the Heinz area. Your support means a lot!
Matt and Daniel absolutely outdid themselves today! After dealing with a sewage backup for the past four days, I was honestly a nervous wreck. I only wish I had called them FIRST instead of the 6 other companies I tried getting out here! They quickly cleared the blockage and identified the issue as tree roots in our main line. They gave us a great, honest quote for replacing the main line and installing a new cleanout. More than anything, I really appreciated how patient, kind, and understanding they were. They took the time to answer every one of my questions and never once made me feel like I was being a bother. It’s rare to come across people who are not only knowledgeable and professional but genuinely compassionate toward their customers. Matt and Daniel were exactly that. I would give these guys 10 stars if I could! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thank you both for taking such great care of us. I’ll see you soon for the big project! 😊
Response from the owner:Thank you so much for your wonderful review, Brittany! We’re thrilled to hear that Matt and Daniel were able to help you with the sewage backup and provide the care and attention you deserve. We appreciate your kind words and look forward to assisting you with your upcoming project!
LORI BYRER
4 weeks ago
I called them with an emergency and they were at my house in less than an hour and we are 20 minutes away.. I had a water line to bust and was flooding my basement. Note this was an after hours incident plus it happened on a holiday weekend. So yes it was expensive. But well worth the price not to lose my furnace, central air and water heater!! The technician was nice, helpful, knowledgeable, and stopped the water leak within minutes. Will call them again and highly recommend!!
Response from the owner:Thank you so much for your kind words, Lori! We’re glad we could help you during that emergency and prevent further damage to your home. Your recommendation means a lot to us, and we’re here whenever you need us again!

Schedule Your Plumbing Repair Today!

Don’t let a clogged drain or burst pipe disrupt your day—call the experts for professional plumbing repair in Vincennes, Washington, Princeton, Sullivan, and Petersburg, IN, as well as Lawrenceville, Robinson, Olney, and Mt. Carmel, IL. Whether you need an emergency plumber for your home or commercial plumbing services for your business, Heinz HVAC & Plumbing is ready to help. Contact us today for a licensed plumber and prompt, reliable service that restores your water flow and gets your plumbing back in top shape fast.

Heinz HVAC & Plumbing Services in Vincennes IN

221 Manilla St., Vincennes, IN 47591

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Since 1924, we’ve been your neighbor and the most trusted name for heating, cooling, and licensed plumbing throughout Indiana and Illinois. As the premier residential and commercial HVAC and plumbing company serving Southwest Indiana and Southeast Illinois, our expertise ensures your project’s success with the superior quality we’ve delivered for over a century.